A Quality Product from
Acqueon Technologies Inc. [View Profile]
Princeton NJ - India
Acqueon iQ is a Contact Center in a Box solution with an attitude – that the purpose of interaction is to relate. As a result, Acqueon iQ is designed to bridge the gap between an interaction (CIM) and a relationship (CRM). In any Contact Center, CIM becomes a natural extension of the CRM, providing instant CTI and multi channel capabilities.
With Acqueon iQ, this is just a starting point. Applying its
Relationship Quotient, Acqueon creates a full circle of relationship-interaction-relationship.
Acqueon develops and deals with contact center solutions, call center solutions, contact center technology, call center technology, solution for Avaya IP Office, IVR, CTI, Logger, PBX, IP PBX, solution for Avaya Voice Portal, solution for Avaya AES, SF.com Connector for Avaya AES, Salesforce.com, solution for Cisco Voice Portal, solution for Cisco Unified CCE, etc.
contact center in a box, contact center solutions, call center solutions, contact center technology, call center technology, IVR, ivr, pbx, cti, computer telephony integration.
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We are specialized in developing the Contact Center Solutions for Cisco and Avaya products. We also develop contact center solutions, call center solutions, call center technologies and contact center technologies. Our well known products are LCM for Cisco Unified CCE, CTI SDK for Cisco Unified CCX, iAssist for Cisco Unified CVP, iAssist for Avaya Voice Portal, SF.Com Connector for Avaya AES, ProActive Reach, Unify for Avaya ACD, Acqueon iQ, RAP CTI.
The SF.com Connector for Avaya AES enables screen pop (a pop up on agent desktop with relevant customer information) and click & dial (a softphone feature that enables agents to di ....
iAssist is an IVR-in-box application which offers various customer interaction modules on a single platform. These modules deliver functionalities that everyday customer interactio ....
RAP CTI is designed for quick installation and deployment that enables Contact Centers to become CTI functional in as little as one business day. Acqueon develops and deals with co ....
List & Campaign Manager (LCM) is a tool which provides powerful list & campaign management capabilities for the Unified CCE dialer. It also offers outbound capabilities for SMS a ....