Hongkong, , China
Telecommunication Products - Manufacturer, Services, Export / Import,
Public. Ltd. Firm Since 0
Techpac is a dynamic IT solution provider based in Hong Kong with manufacturing facilities in China . We are the manufacturer of the quality yet low cost data communications access equipment ? The ViCOM series of WAN access connectivity products. We manufacture and deliver quality yet price competitive WAN access products: Interface Converters, PDH/SDH MUX, Fiber Optic Access Products, XDSL Modems, Fiber Link Monitoring System, Digital Cross Connect, TDMoverIP products.
The company is formed by combining the synergy of several professionals who worked before for some world-renowned IT companies. We are together because we share the same vison ? to be one of the leading solution providers in WAN inter-networking.
Business expands fast since our inception in 1998. With Hong Kong as the headquarters and office for international sales, we are quick to build our presence in the region with a network of business partners and resellers, two branch offices in Beijing and Shanghai , and two overseas offices in Korea and the Philippines . We are seeking to expand our overseas presence in order to better serve our expanding global business.
We are the manufacturers of the quality yet low cost data communications access equipment. Our products include:- 1)Interface Converter 2)PDH SDH MUX 3)Fibre Optic Access Product 4)XDSL Modems 5)Optical Power Monitering System 6)TD MoverIP 7)Digital Cross Connect Services:- 1)Consultancy:- In response to the constantly changing requirements of corporate IT departments, Techpac has developed a full suite of Consultancy services. They include Investment Strategy Consulting through to Infrastructure Design and Network Health Checks. Techpac's consultants help organizations become more competitive, dynamic and cost-effective by providing the right mix of IT strategy and technology to ensure that the client's business objectives receive maximum support from the IT department 2)Project Management:- Good project management is a must for smooth implementation of network solutions. Our project managers act as a single contact point, coordinating all activities throughout the stage of project implementation, including planning, software development (if required), installation, system configuration, personnel training, logistics management and physical site preparation. The project manager will administer all following tasks necessary to complete the project, according to the agreed time schedule, budget and specification. ? The establishment of a project team based on the project requirements ? Identification of project tasks and resources ? Development and maintenance of project plans, tasks, escalation processes, and contact lists ? The management of project resources, schedules, and equipment deliveries ? Maintenance of weekly status updates for customers, equipment suppliers, ASPs. ? The development of contingency plans, when and where applicable, to ensure a successful project Project management services are available for large or small deployment projects in central office (CO), multi-tenant unit (MTU), or customer premise equipment (CPE) roll-outs. We ensure your success by assigning experienced project managers to help in the initial planning and deployment phases. To ensure quality in project management with consideration to our resources, we now only offer this service to customers in Hong Kong and China . Even that, supporting the customer needs in this vast country can be a very complex yet challenging task. 3)Maintenance:- We offer comprehensive maintenance and flexible maintenance options, from basic hardware replacement to dedicated round-the-clock high availability service. We practice strict standards and monitoring procedures to guarantee sufficient spare parts for expeditious hardware replacement. Flexible services packages. We offer a variety of support service packages to meet the needs of our customers. Our service packages range from extended warranty service, standard maintenance service, extended hour maintenance service, contracted technical support service and dedicated support team service. All service packages include service level agreements to ensure the customers are receiving the service quality as expected Extended Warranty.By purchasing maintenance services, the warranty on your hardware is extended for the term of the maintenance agreement Emergency Spare Program.The Emergency Spare Program provides customers with a like replacement product via priority shipment for delivery the next day. 4)Trainings:- Training is a key complement to Techpac's solutions. With comprehensive experience in this area, Techpac Technical Training Division offers more than 30 courses that embrace every aspect of corporate networks, including their implementation and management. The courses are lectured with a practice-oriented approach and are illustrated using real-life simulations on demo networks. The broad range of courses is available on request or can be customized to meet a customer's needs, requirements and convenience. Currently Techpac offers two main forms of trainings. Training Programs. Techpac offers expert, comprehensive, instructor-led, hands-on training on the installation, deployment, and use of Techpac products. The training is normally held at Techpac's facility in Hong Kong or may be held at a customer's location for an additional fee, and, includes train-the-trainer courses so that customers can carry out training of their own staff independently Certification Programs. The Techpac Certification Program ensures that your team members have a comprehensive understanding of Techpac equipment and the ability to optimize performance, troubleshoot, and resolve any problems that may arise. Techpac offers various levels of certification ranging from installer to certified network engineer.
6F,Housten centre,63 Mody Road,
Tsim Sha Shui,Kowloon
Hongkong - ------ () China